“Same great service, brand new look,” said Assistant Vice President David Daraio. “We’re trying not to make banking a chore.”
Customers will notice when they walk in that there is a new customer service desk with a friendly face behind it. The walls have been repainted in light blue and cream hues and the floors are a warm blonde wood. A variety of customer conveniences have also been added, including a coffee bar, a kids’ corner with children’s books and a mini-television playing children’s programs, and an indoor ATM machine.
“We’re trying to bring more of an ‘at home’ kind of feeling. That’s why we added the fireplace and a television screen,” Daraio said, referring to the cozy revamped customer waiting area. There are also television screens behind the teller windows so customers can watch TV while they are waiting on line.
“It’s always been a good meeting place but we’re trying to make it more so with the renovations. We can appeal to the younger generations and offer all the same services other banks offer, like internet banking,” said Daraio, mentioning the bank’s new internet banking kiosk.
There is a new “Community Information Center” that allows local individuals and organizations to post information on upcoming events; the bulletin board has already been plastered with dozens of pieces of community-relevant literature.
“Our success and strength is what enables us to reinvest here and our other branches,” said President/CEO Ken Rudzewick. “This kind of investment for the long run is just one of many we’ve undertaken to contribute to the vitality of our communities.”
Check out the newly renovated interior and join your favorite community bank for a ribbon cutting ceremony complete with coffee, cake, giveaways, and raffles on March 16 at 1 p.m. See branch for specifics on the week-long celebration.