Internal documents that made their way into published reports this week revealed that transit officials couldn't get to the bottom of over 10,000 delays for the month of January alone.
In other words, there were 10,000 times the trains were delayed, but the MTA doesn't have a clue as the cause.
That's a pretty troubling statistic. Ready for some more sobering news?
In the month of January, there were over 76,000 weekday delays on the subway, which is a pretty staggering number. And the MTA can't figure out what caused roughly 14 percent of those disruptions.
Rather than try to get to the bottom of it, the MTA evenly sprinkled the delays into other categories for known delays, such as police investigations, sick passengers and the weather, circumstances that would be beyond the control of the agency and thus absolve them at least in part from responsibility.
After last year's “summer of hell” there has a been a real groundswell push to do something to improve the decaying mass transit system. We see little chance of that happening if the MTA can't even figure out what the problem is.
And while we're on the subject of the MTA, we figured we would update you on the latest “winner” of the Riders Alliance's Worst Commute award.
The latest recipient is Laura Taylor, an elementary school teacher in Borough Park who lives in Forest Hills. (That already sounds like a pretty dicey commute on mass transit even under perfect conditions.)
But on March 15 after a 12-hour day because of parent-teacher conferences, signal malfunctions affected the F and G lines and stretched her normally one-hour commute into a two-and-a-half-hour affair.
She finally got home at 10 p.m., only to get up at 5:45 a.m. to do it all again.
Although, now we can't be so sure that a “signal malfunction” was what really forced Taylor's subway odyssey.