Alex Maureau relies on the timely stops by the Q29 at 78th Avenue and 81st Street for his daily commute to work. However, over the last several weeks, since Feb. 3 when construction first began, he has notoriously run late with no warning from the Metropolitan Transit Authority (MTA).
While he would normally take the 8:28 a.m. bus, he has frequently stood in the cold until 9:15, and even succumbed to a 25-minute walk to work.
“Since that day, there has been a mess on the line,” Maureau recalled, looking back to when the problems all began. “I will hope that the service for this upcoming week is better than last week’s, but leftover snow may cause issues.”
Charles Seaton, an MTA representative, explained the problems are due to construction on the LIRR trestle at Woodhaven Boulevard and Eliot Avenue, causing frequent bottle necking and backups during the early morning rush hours, from 7:54 to 8:55 a.m.
In addition to the unresolved problems siphoned to the Glendale morning commuters, there are also two less buses on the road at rush hour.
“Delays caused by the congestion from the LIRR construction are still not cleared up, and we are still looking into it and still monitoring the conditions,” Seaton said.
According to Seaton, the MTA is currently looking into creating a comprehensive detour route to clear up these issues.
Glendale pharmacist Mohammed Chowdury, a resident of Elmhurst, takes the Q29 across Queens Boulevard and down 80th Street to his job at CVS on a daily basis, and although he recognizes regular delays on the southbound route, he has never personally experience anything more than 10-minute waits.
“I have to say, the Q29 is pretty reliable in comparison to the other buses in Queens,” Chowdury said of his commute. “Give or take the five or ten minutes, it still tends to run on time and gets to its stops very quickly.”
As he usually rides after the morning rush hour, he explained traffic is minimal after 9 a.m., and in the late evening hours after 11 p.m. He added that while he rarely takes the bus before 8 a.m., he recognizes additional traffic around that time.
“If I took it here at 7:54 a.m., it’s packed,” Chowdury said. “Sometimes the bus is 10 minutes late and they are over packed, but I was still able to fit in there like a sardine.”